WA HomeStay is committed to helping holiday homeowner’s cash flows. We will be distributing deposits and full payments into your account within 48 hours of receiving the funds. You have to enter your account details in your user profile information. This ensures you have access to money that is rightfully yours. However, as you have now received the money for the booking, you will have to organise refunds if your guests choose to cancel as per your cancellation policy.
The bond is not transferred to you. We hold the bond in our account for 7 days after the last day of your guests stay. If you wish to withhold the bond you must let us know before this time, as soon as possible so we can stop the automatic bond refund from occurring. We do not mediate in bond disputes. You will need to contact the guest directly to inform them of why you wish to keep the bond. Return of the bond amounts is based on the your (the owner’s) terms and conditions and your inspection of the property after your stay.